Return & Refund

Thank you for shopping with Ballbellas.

At Ballbellas, customer satisfaction is always our top priority.

If you are not satisfied with the items you received, and wishing to return the item, pls check the details as follows.

-You should contact us within 24 hours( from the date that the item is received) if you want to return the item back to us.

- If you are going to ship an item back to us, you should contact our customer support first within 24 hours; our customer representative will clarify for you. Please provide a detailed explanation in the return package, (including the order number, receiver and the reason why return).

-We cannot accept returns on items that have been worn or damaged by improper cleaning method.

If you have any further questions/issues, pls do not hesitate to contact us: [email protected]